vendredi 15 avril 2011

5. What is a code of conduct?

5.  What is a code of conduct?

A code of conduct is a set of rules outlining the responsibilities of or proper practices for an individual or an organisation. Related concepts include ethical codes and honour codes. Principles, values, standards, or rules of behaviour that guide the decisions, procedures and systems of an organization in a way that:
 (a) Contributes to the welfare of its key stakeholders, and
(b) Respects the rights of all constituents affected by its operations


 

It can also be defined as a document designed to influence the behaviour of employees. It is communicated to all employees clarifying how the organisation wants his staff to behave in the workplace, how they will work with team members and with customers, how to properly use equipment and IT equipment. It sets out the procedures to be used in specific ethical situation and delineate the procedures to determine whether a violation of the code occurred and, if so, what remedies should be imposed. The effectiveness of such code of ethics depends on the extent to which management supports them with sanctions and rewards. Violations of a code of conduct may subject the violator to the organization's remedies which can under particular circumstances result in the termination of employment

The code of conduct addresses issues like:                  
·                    A set of desired behaviours and attitude relating to the organisation’s culture and policy.
·                    Fundamentals of the laws and regulations to which the organisation must comply.
·                    Values of the organisation and usually elements of fairness, professional ethics, integrity
·                    Equal opportunity for all employees.
·                    Confidentiality of information.
·                    How to fight corruption?
·                    Work place harassment
·                    Acceptance of gifts from customers and is it considered as a bribe? 
·                    Must employee report to his superiors / top managers any illegal or doubtful activities?
·                    Conflict of interest (family issues at work)
·                    Use of alcohol & drugs on the workplace.
·                    Elements from the Code of Ethics
                     -  Professional behaviour
                      -  Integrity
          - Independence

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